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FOR IMMEDIATE RELEASE
December 22, 2004
SCHUMER: FIRST MAJOR BREAKTHROUGHS FOR SOUTHEAST AIRLINES TICKET
REFUNDS
Less than 2 weeks after launching probe into folded airline
that left Stewart Airport ticket holders without refund recourse,
Senator reports:
$600,000 found in account for ticket refunds purchased with
cash
New court decision clears roadblock and opens up Southeast bookkeeping
to independent receiver - key data so help may soon be on the way
Less than two weeks after he demanded a full public accounting
of any money available for refunds for Southeast Airlines passengers,
US Senator Charles E. Schumer today announced the first major breakthroughs
for Stewart Airport passenger left holding the bag for unused tickets
when Southeast Airlines abruptly folded this month - the identification
of $600,000 in an escrow fund for refunds and the appointment of
a new independent receiver to take control of Southeast’s
records and speed passenger refunds.
"We’re not nearly out of the forest yet, but today we’re
a huge step closer to getting Southeast passengers the refunds they
are owed, ” Schumer said. “Opening up the books and
sending in an independent receiver is the first big step to setting
things straight and getting the checks in the mail. It’s real
progress.”
Southeast has been serving Stewart International Airport for more
than two years and most recently offered four flights per day out
of the airport including flights to Fort Lauderdale, Orlando-Sanford,
and St. Peterburg, Florida; Gary, Indiana; Columbus, Ohio; and Allentown,
Pennsylvania.
Early this month, Southeast ceased operations without notice, leaving
hundreds of passengers stranded at Stewart Airport. Passengers who
booked their flights as long as two months in advance have gotten
little or no help in receiving refunds. Since Southeast's closing,
Stewart Airport has been flooded with phone calls from travelers
seeking their reimbursements.
Less than two weeks ago, Schumer called on the two banks entrusted
to hold Southeast’s ticket revenues in escrow to produce a
full public accounting of any money available for refunds. Schumer
also asked that former Southeast and bank executives cooperate with
Department of Transportation (DOT) investigators to quickly determine
when victimized customers will receive their refunds, how much they
will receive, and who will be responsible for any shortfalls. Schumer
also enlisted the help of US Secretary of Transportation Norman
Mineta and the Comptroller General of the United States, because
he is concerned that this situation is not limited to Southeast
Airlines.
Standing at Stewart Airport on December 10, Schumer also revealed
that Valley National Bank and United Bank of St. Petersburg, the
two banks entrusted to hold Southeast’s ticket revenues in
escrow, had indeed created an account potentially available for
refunds. Schumer then specifically demanded that the banks disclose
how many passengers are holding unused tickets, how many deserve
a refund, how much money is in the account, and whether or not there
will be enough money to refund passengers in full.
Schumer today revealed that there is $600,000 in that refund account
that can be used for refunds for people who purchased tickets with
cash.
And Schumer also announced that there was a federal court ruling
last night in Florida in response to a legal motion by the United
Bank of St. Petersburg and the US Department of Transportation that
will appoint a receiver to take control of Southeast’s records
and specifically have access to passenger records. Schumer said
today that access to these records is the big step that was needed
to increase the likelihood and speed of all refunds.
“Getting independent access to the passenger lists was one
of the last pieces of the puzzle that we need for as far as ticket
refunds go,” Schumer said.
At the time Southeast closed, Chuck Seliga, President of Stewart
Airport, his staff along with Independence Air, Air Tran, US Airways
and others accommodated passengers' immediate needs. Seliga and
his staff provided taxi service to John F. Kennedy and La Guardia
Airports, breakfast, free overnight parking, and arranged travel
both to and from Stewart for stranded passengers. Independence Air,
AirTran, USAir, and others offered special fares for passengers
so they could get to their destinations.
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