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62 counties in New York to meet with constituents.

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{"CFD1CA89-5056-A066-60A4-A4DE0FAAAA38":{"TotalRows":1,"uid":"CFD1CA89-5056-A066-60A4-A4DE0FAAAA38","title":"Social Security Wait times","summary":"Rochester, NY","eventType":"chuck-around-ny","eventTypeLabel":"Chuck Around NY","date":"April 15, 2019","url":"about/chuck-around-new-york/social-security-wait-times","city":"Henrietta ","county":"Monroe","lat":43.0679636,"lng":-77.62309579999999,"description":"<p><span>On April 15, 2019, U.S. Senator Charles E. Schumer stood at the Town of Henrietta Senior Center to launch a major push to secure $100 million to reduce SSA’s Disability Hearings Backlogs and to improve Field Office Operations and wait times, to get resources into the hands of the field offices—like Rochester—that need them most. Schumer revealed that without intervention, Social Security field offices in Upstate New York, including the Rochester field office, could be plagued with even longer wait times if the federal government doesn’t act quickly. According to Schumer, with the retirement of the baby boomers—around 10,000 reaching the age of retirement every day—the Social Security Administration’s (SSA) workload has increased tremendously and therefore wait times have reached unprecedented levels. Schumer said that as this workload has increased significantly, staffing numbers at the Rochester field office have remained flat for a decade. According to the latest 2019 Social Security Administration data, the Rochester field office had the state’s longest average wait time, the greatest amount of customers (614) that instead of waiting gave up and left the office without service, the state’s lowest customer phone call answer rate at 41% and the country’s second longest wait time for a Benefits Hearing at 22 months. </span></p>"}}

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